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Sales Training

Sales Role Play & Practice

Practice real dealership conversations with your team. Role play builds confidence and muscle memory so you're ready for any dealer personality.

Teach your team this simple 5-step structure for every dealer interaction:

1

Ask a Question

"Where are most of your buyers coming from right now?"

Dealers love talking about their business. This opens the door.

2

Listen

"Let them talk. Take mental notes on pain points."

The more they talk, the more trust you build.

3

Offer an Insight

"One thing we're seeing is that buyers are starting to use AI tools to ask where to buy RVs nearby."

Share something they didn't know. This positions you as an expert.

4

Create Curiosity

"Some dealerships appear when those questions are asked, and others don't show up at all."

Don't give away everything. Make them want to know more.

5

Suggest a Follow-Up

"If you're interested, I'd be happy to run a quick visibility check for your dealership."

Low commitment ask. Easy to say yes to.

Role Play Scenarios

Practice these 4 dealer personality types. Each requires a different approach.

Their Mindset

"I've heard this before. Prove it."

They've been burned by agencies before. Trust is zero.

Your Approach

1

Lead with empathy: "I know dealers get pitched constantly."

2

Offer the audit first — no commitment

3

Show data, not promises

4

Reference specific competitors who are visible

Practice Script

"I totally understand the hesitation. A lot of agencies make big promises. That's actually why we start with a visibility audit — it's a chance for you to see exactly what's happening in your market before committing to anything."

EmpathyData-drivenLow pressure

What Your Team Should Practice

Asking discovery questions naturally

Identifying the owner personality type

Positioning service around inventory movement

Asking for a follow-up meeting

Handling the 'send me info' brush-off

Transitioning from small talk to business