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Industry Glossary

Know the language. When you talk to dealers, you need to sound like you understand their world. This glossary covers every key term across the RV, marine, and dealership industries — plus the marketing and digital terms that define what we do.

Showing 54 of 54 terms

RV (Recreational Vehicle)

A motorized or towable vehicle that combines transportation and living quarters for travel, recreation, and camping. Includes motorhomes, travel trailers, fifth wheels, and more.

RV Industry

Motorhome

A self-propelled RV built on a motor vehicle chassis. Comes in three classes: Class A (largest, bus-like), Class B (camper vans), and Class C (mid-size, cab-over design).

RV Industry

Class A Motorhome

The largest and most luxurious type of motorhome, built on a bus or commercial truck chassis. Often 25–45 feet long with full amenities. Price range: $60K–$500K+.

RV Industry

Class B Motorhome (Camper Van)

The smallest motorhome class, built on a standard van chassis. Compact and easy to drive. Popular with younger buyers and weekend travelers. Price range: $50K–$200K.

RV Industry

Class C Motorhome

Mid-size motorhome built on a truck or van cutaway chassis, recognizable by the cab-over sleeping area. A popular middle ground between Class A and B. Price range: $50K–$300K.

RV Industry

Fifth Wheel

A large towable RV that connects to a pickup truck via a special hitch mounted in the truck bed. Known for spacious interiors and stability while towing. Price range: $30K–$150K+.

RV Industry

Travel Trailer

A towable RV that attaches to a vehicle via a standard hitch. Ranges from small teardrop trailers to large units over 30 feet. Most popular RV type by sales volume.

RV Industry

Toy Hauler

An RV (usually a fifth wheel or travel trailer) with a built-in garage area for transporting ATVs, motorcycles, or other recreational vehicles.

RV Industry

Slide-Out

A section of an RV wall that extends outward when parked to create additional interior living space. Most modern RVs have 1–4 slide-outs.

RV Industry

Dry Weight vs. GVWR

Dry weight is the RV's weight without fluids, cargo, or passengers. GVWR (Gross Vehicle Weight Rating) is the maximum safe total weight including everything. Critical for towing safety.

RV Industry

Boondocking / Dry Camping

Camping without hookups (water, electric, sewer) — typically on public land or in parking areas. A growing trend among RV buyers, especially younger demographics.

RV Industry

Full-Timer

Someone who lives in their RV full-time as their primary residence. A growing segment of the RV market, especially among retirees and remote workers.

RV Industry

RV Trader

The largest online marketplace for buying and selling new and used RVs. Dealers pay to list inventory. A major lead source for many dealerships — similar to AutoTrader for cars.

RV Industry

RVIA

Recreation Vehicle Industry Association — the national trade association for the RV industry. Sets manufacturing standards, hosts industry events, and publishes market data.

RV Industry

RVDA

RV Dealers Association — represents RV dealerships across North America. Hosts the annual RV Dealers Convention/Expo and provides dealer education.

RV Industry

Boat Trader

The leading online marketplace for buying and selling boats. The marine equivalent of RV Trader. Dealers list inventory and buyers search by type, brand, and location.

Marine Industry

Pontoon Boat

A flat-bottomed boat supported by pontoon tubes. Popular for leisure, fishing, and entertaining. One of the best-selling boat types in the U.S. Price range: $20K–$100K+.

Marine Industry

Center Console

A boat with the helm (steering) station in the center, leaving the bow and stern open. Popular for fishing and offshore use. Price range: $25K–$500K+.

Marine Industry

Bowrider

A type of runabout boat with an open bow area for additional seating. Popular for watersports and family recreation. Price range: $20K–$150K.

Marine Industry

PWC (Personal Watercraft)

Small, jet-propelled watercraft like Jet Skis (Kawasaki), WaveRunners (Yamaha), and Sea-Doos (BRP). A high-margin, high-volume product for marine dealers.

Marine Industry

Outboard Motor

A detachable engine mounted on the outside of the boat's transom. The most common type of marine propulsion. Major brands: Mercury, Yamaha, Suzuki.

Marine Industry

Stern Drive (I/O)

Inboard/Outboard — an engine mounted inside the boat with a drive unit outside. Common on bowriders and cruisers. Combines inboard power with outboard maneuverability.

Marine Industry

Slip

A designated parking space for a boat at a marina or dock. Dealers often need to manage slip availability for inventory and customer boats.

Marine Industry

NMMA

National Marine Manufacturers Association — the leading trade organization for the recreational boating industry. Hosts the Miami International Boat Show and other major events.

Marine Industry

MRAA

Marine Retailers Association of the Americas — represents marine dealerships. Provides education, certification, and best practices for boat dealers.

Marine Industry

Winterization

The process of preparing a boat for winter storage — draining water systems, adding antifreeze, fogging the engine, and covering the vessel. A key revenue service for marine dealers.

Marine Industry

F&I (Finance & Insurance)

The department in a dealership that handles financing, extended warranties, GAP insurance, and other add-on products. A major profit center — often generating more margin per unit than the sale itself.

Dealership Operations

DMS (Dealer Management System)

Software that manages all dealership operations — inventory, sales, F&I, service, parts, and accounting. Common systems: CDK, Lightspeed, Dealertrack, DX1.

Dealership Operations

Floor Plan / Floorplan Financing

A revolving line of credit that dealers use to purchase inventory from manufacturers. The dealer pays interest on each unit until it sells. This is why dealers are motivated to move inventory quickly.

Dealership Operations

Turn Rate / Inventory Turn

How quickly a dealer sells and replaces inventory. Calculated as units sold divided by average inventory. Higher turn rate = healthier business. Dealers aim for 6–12 turns per year.

Dealership Operations

Lot / Front Line

The physical display area where units are shown to customers. 'Front line ready' means a unit is cleaned, inspected, and ready for sale. First impressions matter.

Dealership Operations

PDI (Pre-Delivery Inspection)

A thorough inspection performed on a new unit before delivering it to the customer. Covers all systems, cosmetics, and safety items. A critical quality control step.

Dealership Operations

Trade-In

When a customer exchanges their current RV or boat as partial payment toward a new purchase. Managing trade-in values and reselling used units is a key part of dealer profitability.

Dealership Operations

CSI (Customer Satisfaction Index)

A score measuring customer satisfaction with the buying and service experience. Manufacturers track CSI scores and they can affect dealer incentives and allocation.

Dealership Operations

BDC (Business Development Center)

A department or team within a dealership focused on handling inbound leads, making outbound calls, and setting appointments for the sales team. Not all dealers have one.

Dealership Operations

Up / Be-Back

'Up' is a walk-in customer at the dealership. 'Be-back' is a customer who visited before and returns. Tracking up counts and be-back rates helps measure showroom traffic effectiveness.

Dealership Operations

Holding Cost

The daily cost of keeping a unit in inventory — includes floorplan interest, insurance, storage, and depreciation. This is why dealers are motivated to sell quickly.

Dealership Operations

SEO (Search Engine Optimization)

The practice of optimizing a website to rank higher in Google search results. For dealers, this means appearing when buyers search for 'RV dealer near me' or specific models.

Marketing & Digital

AEO (Answer Engine Optimization)

Optimizing content to appear in AI-powered search tools like ChatGPT, Perplexity, and Google AI Overviews. The next evolution of SEO — and a core part of what Momentum offers.

Marketing & Digital

AI Citation

When an AI assistant (ChatGPT, Perplexity, Gemini) mentions or recommends a specific dealership in its response. Tracking AI citations is a key metric we provide to clients.

Marketing & Digital

Schema Markup

Structured data code added to a website that helps search engines understand the content. For dealers, this includes inventory schema, business info, reviews, and FAQs.

Marketing & Digital

Google Business Profile (GBP)

The free Google listing that appears in Maps and local search results. For dealers, an optimized GBP is critical — it shows hours, reviews, photos, and drives showroom visits.

Marketing & Digital

Local Pack / Map Pack

The group of 3 local business listings that appear at the top of Google search results with a map. Getting a dealer into the Local Pack dramatically increases visibility and foot traffic.

Marketing & Digital

Knowledge Graph

Google's database of facts about entities (businesses, people, places). When a dealer has a strong knowledge graph presence, Google displays rich information about them in search results.

Marketing & Digital

Entity Mapping

The process of establishing a business as a recognized entity across the web — consistent name, address, phone (NAP), and structured data across all platforms.

Marketing & Digital

Topic Clusters

A content strategy where a main 'pillar' page covers a broad topic, linked to multiple related 'cluster' pages. Helps establish topical authority and improves search rankings.

Marketing & Digital

Core Web Vitals

Google's metrics for measuring website user experience — loading speed (LCP), interactivity (INP), and visual stability (CLS). Poor scores can hurt search rankings.

Marketing & Digital

Conversion Rate

The percentage of website visitors who take a desired action (submit a lead form, call, schedule a visit). A key metric for measuring marketing effectiveness.

Marketing & Digital

CPC / PPC

Cost Per Click / Pay Per Click — advertising where you pay each time someone clicks your ad. Google Ads and Facebook Ads are common PPC channels for dealers.

Marketing & Digital

Retargeting / Remarketing

Showing ads to people who previously visited a dealer's website. Keeps the dealership top-of-mind as buyers research their purchase over weeks or months.

Marketing & Digital

Buyer Journey

The process a customer goes through from initial awareness to final purchase. For RV/marine buyers, this journey often takes 3–6 months and involves extensive online research.

Buyer Behavior

Zero-Click Search

When a search engine provides the answer directly in the results page, so the user never clicks through to a website. AI Overviews are increasing zero-click searches — which is why AEO matters.

Buyer Behavior

Research-First Buyer

Modern RV and boat buyers who do 70–80% of their research online before ever visiting a dealership. They often arrive knowing the exact model they want. This is the buyer Momentum helps dealers capture.

Buyer Behavior

Showroom Visit

When a potential buyer physically visits the dealership. The ultimate goal of dealer marketing — getting qualified buyers through the door. Also called 'ups' or 'floor traffic.'

Buyer Behavior

Pro Tip

When talking to dealers, use their language — not marketing jargon. Say "units" not "products." Say "showroom traffic" not "conversions." Say "move inventory" not "generate leads." Speaking their language signals that you understand their world.